Digital Wallet FAQs

Yes, you can remove your debit and credit cards and personal information at any time.

Most major retailers and restaurants already accept digital wallets in-store, in-app and online. Some independent retailers have started accepting them as well.

Yes, most digital wallets allow you to store multiple debit and credit cards.

Digital wallets are equipped with built-in enhanced security. Because your card information is encrypted, your account details stay secure, making it harder for a security breach to happen.

Most digital wallets encrypt your account details to safeguard your information, which means the account number transmitted to the merchant when making a payment is not your actual account number. Digital wallets generate these encrypted account numbers for a single use, so each transaction will have a unique account number.

There are two types of digital wallets: device-based and web-based.

Device-based digital wallets use near field communication (NFC) technology that enables users to pay for purchases without swiping their debit or credit card. Instead, you wave your smartphone (or smartwatch) near a merchant’s card reader to transmit payment account information. Apple Pay, Samsung Pay and Google Pay are examples of device-based digital wallets because they require a smartphone or smartwatch to make a payment.

Web-based digital wallets allow you to add debit or credit card information to a personal account or profile. When you make a purchase online, you log into your account and use it to pay for the purchase. Web-based digital wallets let you pay for purchases without providing card details, billing/shipping address or creating an account on the website where you’re shopping. Visa® Checkout is an example of a web-based digital wallet.

A digital wallet is an electronic device or online service that lets you make electronic transactions without presenting a physical debit or credit card, typically using your mobile device but sometimes on a website.